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Police Division -- Frequently Asked Questions
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Police Department Frequently Asked
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The staff of the Trenton Police Division are delighted to assist you
anyway we can. Our goal is to solve community problems and work in
partnership with our wonderful community, which we believe is key to our
success. Some tasks that are out of our hands, some of which are
mentioned below, can be answered without calling our Dispatch Center. We
hope to answer those questions to your satisfaction, and at the same
time free our Dispatchers time with emergency calls to provide you with
the professional services you deserve and have grown to expect.
What can I do about loud noises
during the nighttime hours? Does Trenton have an Ordinance regulating
noise?
Yes, Trenton has an Ordinance governing noise. Loud stereos, musical
instruments, television and loud gatherings are subject to the noise
Ordinance. Loud noise, such as music or a party, shall not be made
between the hours of 11:00 p.m. and 8:00 a.m., when such noise is
audible more than 80 feet from its source. Exceptions are emergency
vehicles, waste collection, or authorized service personnel, such as
Duke Energy and City of Trenton Public Works crews. If you have a noise
complaint during the restricted hours contact the Police Department at
the time the noise is occurring. Officers must be able to hear and
verify the noise in order to take appropriate action.
Where can I find information about registered
sex offenders?
Information regarding registered sex offenders living in Butler County
can be found be on the Butler County Sheriff’s Department website at
www.butlersheriff.org.
Am I required to register my alarm system?
Yes. Section 1062.02 of the Trenton Code of Ordinances specifies that no
person shall install, operate, or maintain a burglary or other emergency
alarm system in or on any building, place, or premises without first
registering such system with the Police Department Registration Forms
are available on this website at the following link http://www.ci.trenton.oh.us/Depts/police/forms.asp
Does Trenton have a curfew for juveniles?
Yes. No one under the age of 18 years of age is permitted on city
streets, parks or other public places between the hours of 11:00 p.m.
and 6:00 a.m. during weekdays and 12:01 a.m. and 6:00 a.m. on weekends,
unless accompanied by a parent or adult guardian. Exceptions apply to
juveniles on their way to or from lawful employment, an authorized and
supervised civic function, or a supervised school or religious activity.
(Reference City Ordinance 636.09).
If my child has a party at my home and alcohol
is served, can I get in trouble?
Yes. It is unlawful for anyone under the age of 21 years to possess
alcoholic beverages in the State of Ohio. This law applies on private
property unless the beverage is provided to the under age person by
their parent or legal guardian. If your child serves, or allows
alcoholic beverages to be served to anyone under age 21 they are opening
a “Pandora's box” of trouble that ultimately you, as the home owner,
will be held responsible. The homeowner can be held criminally and
civilly responsible whether you are home or not at the time of the
offense.
Are door-to-door salespersons (solicitors) permitted to canvass on my
street?
Soliciting door-to-door is permitted in Trenton. Individuals or groups
soliciting for commercial purposes (selling items or asking for money)
are required to obtain a permit from the city. The permit application is
reviewed by the police department. If the applicant meets criteria, the
permit is then approved by the Chief of Police and the City Manager. A
recent United States Supreme Court decision ruled that individuals or
groups that solicit for non-commercial purposes are not required to
obtain a permit in order to go door-to-door. Any person who is
soliciting for commercial purposes without a permit may be cited. If a
resident or business has posted a proper “No Soliciting” sign on their
premises it is not permissible for persons to solicit that resident or
business even if the solicitor possess a valid permit. If anyone has an
issue with a solicitor you are encouraged to call the Trenton Police.
How do I contact a Trenton police officer?
There are two phone numbers residents can call to get in touch with our
Department:
• (513) 988-6341. This is a 24-hour number for the Trenton Police
Communications Center. This is also our office phone number, and is
intended for non-emergency use. If you wish to speak to a specific
officer about any non-emergency matter you can leave your name and phone
number in their voicemail and the officer will return your call. When
calling this number you will speak with a police dispatcher who can then
communicate your need to our officers via a police radio. This number
should be used for matters requiring immediate attention 24-hours a day.
• 911. This is to be used only for emergencies. This is the fastest
method to reach any police or fire service. This number will generate an
emergency police response even if the caller is unable to speak to the
dispatcher. When calling 911, a computer will indicate the location of
the call and a police officer is dispatched immediately to that
location. Whenever possible when using 911, please state the nature of
the emergency to the dispatcher and your location.
• NOTE: Utilizing a cellular phone to call 911 dependant upon your
location will connect you to the nearest 911 Communications Center
dependant upon the cellular tower your cellular phone connects to. This
could delay an emergency response, so it is crucial that you notify the
dispatcher you of your specific location so that they can prepare to
transfer you to the closest 911 Communications Center. If you are in
Trenton and need Trenton emergency services your call will be expedited
if you initially express this to the 911 operator.
If the electricity goes out what can I do?
Do not call the police department unless the outage is accident related,
example, you witnessed a vehicle crashed into a pole. Duke Energy is
committed to providing you reliable electric service. But situations
such as storms, animals or construction-related incidents can cause
power outages too. If this happens, Duke will mobilize crews to get your
service safely restored as quickly as reasonably possible.
If your power goes out, check to see if your neighbors have power. If
your home is the only one without power, check your circuit breakers or
fuses to determine if the outage is a result of a household problem. Do
not assume Duke automatically know about your outage. Please contact
them immediately.
If you see downed power lines, assume they are dangerous and stay away!
Protect Your Appliances
Turn off lights and as many appliances and electronics as possible –
including heating or air conditioning systems. You will help prevent
circuit overload situations when your power is restored. You will also
reduce the potential for damage to sensitive equipment such as
computers, microwave ovens, televisions and recording devices.
Prepare an Emergency/Outage Kit
To help you prepare in case you face a power outage, we suggest you
assemble an emergency kit. Consider including the items below.
• A flashlight with extra batteries (placed where you can find it in the
dark)
• A battery-powered radio and fresh batteries
• Canned foods that require no cooking
• A manual can opener
• First aid supplies
• Extra fuses
• A battery-powered or wind-up clock
Keep Food Safe
Help protect your food during a power outage by keeping your
refrigerator and freezer doors closed as much as possible to maintain
the cold temperature. Your refrigerator should keep food safely cold for
about four hours if it is unopened. A full freezer should hold the
temperature for approximately 48 hours if the door stays closed (about
24 hours if it is half full). Make sure you have items on hand that do
not require refrigeration and can be eaten cold or heated on an outdoor
grill.
To learn more about keeping food safe during a power outage, visit the
USDA Food Safety and Inspection Service Web site.
Severe Weather and Outages
Severe weather can strike quickly, creating a variety of dangerous
situations.
Review our storm tips to find out what you should do before, during and
after severe weather strikes.
Report Electric Trouble:
Report electric trouble online.
To report electric trouble by phone, call 513-651-4182 or toll-free
1-800-543-5599.
Do not send an email.
Report Gas Trouble:
For safety reasons, please telephone Duke Energy directly to report
trouble.
Call their Customer Service Department at 513-651-4466 or toll-free
1-800-634-4300.
Customer service inquiries
*Streetlight Outage *Outdoor Light Outage *Tree Trimming Request
What if I need the telephone number to another
police agency or business?
Call 411. If that police department is in another area code, dial that
area code, then 555-1212.
What if I the weather becomes adverse, what can I
do?
Get a battery-powered radio and stay tuned to a local radio or
television station for updates. Do not call the dispatcher for weather
information.
What if I need to know if the schools are closed,
what can I do?
Listen to the radio, check the web, or view our local television
stations for updated closings.
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