Board of Utility Appeals
PURPOSE & DUTIES
There is hereby established a Board of Utility Appeals. The Board shall
consist of three citizens of the City to be appointed for three-year
terms by Council, except for the initial Board to which one of the three
members shall be appointed for a one-year term and another member for a
two-year term. The Board shall promptly conduct a hearing to determine
whether a utility bill was accurately rendered, whether any adjustment
should be made for a lack of service, or any other issue in which there
is a factual dispute, such as a consumer’s notice of termination and its
effective date. Hearings shall be conducted under oath and recorded.
City staff shall provide advice and technical support for the Board of
Utility Appeals, but do not work for the Board. Staff is to be treated
with respect and human dignity. Any breach or abuse of this may result
in dismissal by the City Council.
The City Council shall have the right to remove, for misfeasance,
malfeasance or nonfeasance, by a two-thirds vote of Council, any
appointed member of the Board of Utility Appeals. Members are expected
to be present at all meetings, if possible. If the member is unexcused
for two consecutive meetings, they may be removed from the Board with a
two-thirds vote of Council.